Returns & Exchanges

At Charmette, we want you to be completely in love with your purchase. If a garment doesn't fit or meet your expectations, you can return or exchange it within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the unworn items with original tags attached into their original packaging and include the provided packing slip.

• 3.
  Ship It Back

  Print your prepaid shipping label, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, a refund will be issued to your original payment method within 5-7 business days.